Parcel Delivery Guide.
Here at Duchess and Daisy, we know that privacy is very important to our customers. Our products can be quite intimate after all, and you probably don’t want everyone knowing exactly what you get up to in your spare time. The Duchess and Daisy Privacy Promise means that from the moment you place your order, the only people who will know about it are you and us. It’ll be our little secret!
DELIVERY COST AUSTRALIA WIDE
FREE IF YOU SPEND
2-20 working days
We never share, sell, or redistribute your personal information. Unless you've expressly asked to join our mailing list, we will never contact you unless doing so is necessary to fulfill your order.
TRACKING YOUR PARCEL
Please enter your unique tracking number below to track your parcel.
DELIVERY OF GOODS
Same day dispatch is placed upon all items unless payment has not cleared, Items that are ordered after 3pm or with payment pending will be shipped the next morning or when payment has cleared. Please note the Paypal payment option transfer is instant.
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Tracking numbers will be advised after ordering where applicable.
Deliveries are processed immediately upon receipt of full payment. Delivery may take between 2 and 20 days, depending on the item. Standard delivery time frames are usually within 2 weeks.
Damaged or lost orders from shipping should be resolved with Australia Post or the courier company directly. We are not responsible for goods that are damaged in transit by insured companies providing a service. Replacement of damaged or lost items is made at the discretion of Duchess and Daisy.
All orders from Duchess and Daisy are handpicked and packed, items are made sure to be in perfect order and packed with care before postage.