Parcel Delivery Guide.

Here at Duchess and Daisy, we know that privacy is very important to our customers. Our products can be quite intimate after all, and you probably don’t want everyone knowing exactly what you get up to in your spare time. The Duchess and Daisy Privacy Promise means that from the moment you place your order, the only people who will know about it are you and us. It’ll be our little secret! 






Standard delivery

2-20 working days





We never share, sell, or redistribute your personal information. Unless you've expressly asked to join our mailing list, we will never contact you unless doing so is necessary to fulfill your order.


Following the Australia Post Tracking Link Below, simply enter the tracking number provided, located in your order shipped confirmation email. Can't find your tracking number? Contact us at the bottom of page.

Please enter your unique tracking number below to track your parcel.



Same day dispatch is placed upon all items unless payment has not cleared, Items that are ordered after 3pm or with payment pending will be shipped the next morning or when payment has cleared. Please note the Paypal payment option transfer is instant.

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Tracking numbers will be advised after ordering where applicable.

Deliveries are processed immediately upon receipt of full payment. Delivery may take between 2 and 20 days, depending on the item. Standard delivery time frames are usually within 2 weeks.

Damaged or lost orders from shipping should be resolved with Australia Post or the courier company directly. We are not responsible for goods that are damaged in transit by insured companies providing a service. Replacement of damaged or lost items is made at the discretion of Duchess and Daisy.


Though we like to talk out loud and proud about all sexuality and sex-positivity, we do understand that privacy and discretion are required and expected. Therefore, we do have the upper-hand when it comes to you purchasing from the comfort and privacy of your own home, sitting in your PJs or even naked for that matter.
The first half of our Privacy Promise is our discreet shipping policy. We make sure that all packages we send to our customers have no indication of what’s inside. Please be assured that our delivery arrives with little fanfare. There are no penis-shaped courier bags, bells or whistles, just plain packaging.  It's so plain that it's downright ugly.  Because we care more about the thrill inside your box (pun intended) than tying things in a pretty pink bow and adding additional costs to your purchase.

All orders from Duchess and Daisy are handpicked and packed, items are made sure to be in perfect order and packed with care before postage. 

 All of our deliveries are tracked for security and peace of mind. It does cost us money to send your item however we are delighted to offer purchases over $100 free, standard Australia Post delivery. A way for us to say thank you for shopping with us.
We of course have free shipping items dappled across the store and occasionally have free delivery days so make sure you sign up to be in the know! 

If you are having any postage issues, please contact us or fill out the form below and we will assist you.

Contact form

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