Shipping & Track My Parcel

Australia Post Track My Order
Following the Australia Post Tracking Link Below, simply enter the tracking number provided, located in your order shipped confirmation email. Can't find your tracking number? Contact us at the bottom of page.

Please enter your unique tracking number below and we will track your parcel.

PACKAGING

All orders are hand picked and packed, items are made sure to be in perfect order and packed with care before postage. Orders from Duchess and Daisy are packaged inside a discreet mailing bag for postage.

DELIVERY OF GOODS

Same day dispatch is placed upon all items unless payment has not cleared, Items that are ordered after 3pm or with payment pending will be shipped the next morning.

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Tracking numbers will be advised after ordering where applicable. Deliveries are processed immediately upon receipt of full payment. Delivery may take between 2 and 20 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit. Replacement of damaged or lost items is made at the discretion of Duchess and Daisy.

If you are having any postage issues please contact us or fill out the form below and we will assist you.